

Reduce risk acceptance, increase efficiency, accelerate return on investment.
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Decrease time spent on alerts by 99.3%.*
Through the combination of ZTAP and MDR services, we enable a single analyst to fully resolve all alerts regardless of priority level - what would have previously taken 80 full time analysts.
* Assumption of workload based on average of 7-minute CRITICALSTART alert investigation time. Client workload with ZTAP and MDR is 22 hours/week. For the same volume of alert resolution without CRITICALSTART MDR service and ZTAP platform it would take 3,179 hours/week.
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Reduce alert volume by 98%.
Through our Trusted Behavior Registry (TBR) and expert SOC investigation, we escalate an average of only 1.5% of alerts, and never send you the same alert twice.
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24x7x365 SOC.
CRITICALSTART security analysts undergo 200 on-boarding hours and 40-60 hours annually for continuous training.
Contact an MDR expert
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Gain visibility into your security program with NaviLogic and CRITICALSTART MDR.
The NaviLogic approach identifies what needs to be optimized, augmented or replaced to ensure your organization is maximizing efficiencies while minimizing costs, and, more importantly, security and governance risk.
That is why they have partnered with CRITICALSTART. The combination of 24x7x365 SOC and our trust-oriented MDR approach allows CRITICALSTART to eliminate risk acceptance, eliminate alert overload, and accelerate return on your security investment.
With extensive experience in the cybersecurity industry, Navilogic provides expert guidance on how to tightly integrate CRITICALSTART Managed Detection and Response services (MDR) services into your existing cybersecurity program.
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Drive down attacker dwell time with MOBILESOC
DATA SHEET
We go beyond ticketing, with consolidated visibility and full access to alerts, tickets, reports and investigation details.
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MDR Buyers Guide
EBOOK
In this paper, you will learn how it provides far better visibility into threats and enables an active, real-time response to mitigate any impact.

Key Benefits of CRITICALSTART MDR
Stop accepting risk when you can work with CRITICALSTART Managed Detection & Response (MDR) services that integrate with industry leading EDR and SIEM technologies to quickly detect every event, resolve every alert and respond to every breach.
On-the-go Alert Response
Drive down attacker dwell time with CRITICALSTART MOBILESOC providing remote collaboration, workflow, and response for your SOC.
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Instant Notifications
Our iOS and Android app feature 100% transparency so you never miss an event.Our iOS and Android app feature 100% transparency so you never miss an event.
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Break the Tether
Communicate directly from anywhere with CRITICALSTART SOC analysts for remote collaboration, workflow and response.Communicate directly from anywhere with CRITICALSTART SOC analysts for remote collaboration, workflow and response.
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See Everything
See the full alert data that CRITICALSTART analysts see, including timeline of all actions taken.See the full alert data that CRITICALSTART analysts see, including a timeline of all actions taken.
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Triage, Escalate and Isolate
This mobile-first approach goes far beyond simple ticketing. Access all security tools through Threat Analytics Plugins (TAPS).This mobile-first approach goes far beyond simple ticketing. Access all security tools through Threat Analytics Plugins (TAPS).