Managed Detection and
Response (MDR) Services
Our MDR identifies and helps mitigate unmonitored infrastructure to provide the highest quality service.
Traditional MDR can’t confirm every asset is being monitored.
Proactive security intelligence ensures the SOC receives all expected data and telemetry to perform detection and response. It minimizes threat exposure and optimizes security operations, giving decision-makers from SecOps to CISOs visibility and validation that:
Unmonitored assets are identified.
Threat signals align with asset inventories and are received.
Log sources are ingested.

What makes Critical Start MDR different?
It’s MDR that starts before the first threat signal is received.
Critical Start uses its transparent service delivery platform and MOBILESOC® application to integrate proactive security intelligence — such as comprehensive asset inventories, Endpoint Detection and Response (EDR), and Security Information and Event Management (SIEM) coverage gaps, asset criticality, and MITRE ATT&CK® Mitigations — with traditional, reactive threat detection and response for enhanced visibility that delivers the greatest risk reduction of a breach and minimizes business disruption.
Complete Signal Coverage
Identify hidden and unmanaged assets, endpoint coverage gaps, and log ingestion failures to assure your SOC is receiving all signals.
Flexible Deployment
Complete threat protection across IT/OT with tailored response strategies.
We reduce risk and
maximize security
investments - without
adding complexity or
new tools.
We help organizations stay secure by eliminating blind spots to prevent breaches and avoid business disruption. Let us help you mitigate the risks of slow threat response and extended downtime by mobilizing and enhancing your organization’s unique IT and OT security needs with comprehensive threat protection backed by human-driven service and expertise.
Unified Visibility
Reduce the risk of active threats with real-time, actionable views of attacks in the CORR platform.
Rapid Remediation options
Automatic, facilitated, and managed remediation options to mitigate the risk of delayed threat remediation.
Human-Led Investigation
Minimize the risk of delayed threat response with direct, 24x7x365 collaboration with security analysts.
MITRE ATT&CK® Mitigations
Enact controls that reduce the likelihood of a repeat event and improve your security posture.
Trust-Oriented Approach
Auto-resolve false positives with our Trusted Behavior Registry® (TBR®).
Service Level Agreements
Mitigate the risk of downtime with SLAs of 10-minute notification for Critical alerts.
Use Cases and Deployment Options
At Critical Start, we help organizations stay secure by eliminating blind spots to prevent breaches and avoid business disruption. Let us help you mitigate the risks of slow threat response and extended downtime by mobilizing and enhancing your organization’s unique Information Technology (IT) and Operational Technology (OT) security needs with comprehensive threat protection backed by human-driven service and expertise.
Our MDR services provide security coverage for a wide range of threat types with direct APIs and over 100+ log source integrations across your security ecosystem, providing complete visibility into email, identity, cloud, network, and endpoint environments. Common deployment scenarios include:
Microsoft
Maximize your security investment with Threat Detection Investigation and Response (TDIR) coverage for the Microsoft Security suite.
Managed XDR
Increase your security posture with threat-centric visibility beyond the endpoint without the hassle of purchasing, owning, or managing a SIEM platform.
Security Services for SIEM
Go beyond log management and compliance to maximize the threat detection value of your SIEM investment and proactively manage risk.
Analyst Recognition
IDC
Critical Start recognized as a Major Player in the IDC MarketScape: Worldwide Emerging Managed Detection and Response Services 2024.
Gartner
Critical Start is proud to be recognized in the Gartner 2024 Market Guide for Managed Detection and Response Services.
Shrink Attacker Dwell Time and Simplify Workflows with MDR On-the-Go.
With our iOS and Android MOBILESOC® app, we go beyond ticketing and instant notifications, giving you the ability to action incidents immediately, including host isolation, disabling user accounts, email removal, and more.
Minimize the impact of cyberattacks with our Cyber Incident Response Team.
See how Critical Start can transform your security operations with our comprehensive suite of solutions.
Resources
MDR Datasheet
Mitigate breaches and stop business disruption with the confidence your MDR is receiving all threat alerts.
MDR Buyer’s Guide
Learn how to choose the right MDR provider to help you achieve greater risk reduction, improve security posture, and enhance security operations.
Webinar
Confronting the Invisible: Tactics to Mitigate Security Gaps in Modern Threat Response.