Critical Start Leadership

New thinking to stay ahead of 21st century threats.

The Critical Start Leadership team has a collective experience that surpasses the first cyberattack ever recorded. But it’s not our history that matters. What’s essential is how we focus that experience and knowledge through a lens of innovation to prepare for the threats of the future. It’s how an entirely unique approach to MDR was created to ensure that no alerts or breaches are missed.

Chief Executive Officer

Founder and Executive Chairman
Chief Financial Officer

Chief Revenue Officer

Chief Customer Officer

Chief Information Security Officer

Chief Marketing Officer

Chief People Officer

Chief Product Officer
Chief Technology Officer

Meet some of our department managers

Jennifer Haney-Crowe

Vice President, Product & Strategic Marketing

Wyatt Quintero

Vice President, Security Operations

Ashley Van Niekerk

Senior Director, Sales Enablement & Training

Sarah Brooks

Senior Manager, Onboarding

Callie Guenther

Senior Manager, Cyber Threat Research

Alan Bain

VP of Sales

Dwayne Myers

Vice President of Channels and Alliance

Michael Costantino

Area Vice President (AVP) of Sales

Travis Olson

Sr. Manager, Business Development

Kimberly Graham

Vice President, Product Management

Leading the way in Managed Detection & Response (MDR)

  • OUR MISSION

    At Critical Start, our mission is clear and essential: stop business disruption by preventing breaches. Through our award-winning Managed Detection and Response (MDR) services, we provide 24x7x365 monitoring, investigation, and response. By integrating proactive security intelligence with human-driven expertise, we empower organizations to detect and mitigate threats while addressing critical vulnerabilities—ensuring a stronger, more secure future.

  • OUR GOAL

    To set the industry standard in MDR by delivering the greatest risk reduction of a breach. We provide complete signal coverage across IT and OT environments, eliminating blind spots, enhancing visibility, and ensuring operational resilience. With contractual SLAs, flexible deployment options, and a human-centric approach, Critical Start helps organizations minimize breaches, reduce risk, and achieve meaningful security outcomes.