Critical Start Leadership
Our Department Leaders
Jennifer Haney-Crowe
Vice President,
Product & Strategic Marketing
Wyatt Quintero
Vice President,
Security Operations
Ashley Van Niekerk
Senior Director,
Sales Enablement & Training
Sarah Brooks
Senior Manager, Onboarding
Callie Guenther
Senior Manager,
Cyber Threat Research
Alan Bain
VP of Sales
Dwayne Myers
Vice President of
Channels and Alliance
Michael Costantino
Area Vice President (AVP) of Sales
Travis Olson
Sr. Manager,
Business Development
Kimberly Graham
Vice President,
Product Management
Leading the way in Managed Detection
& Response (MDR)
Our Mission
At Critical Start, our mission is clear and essential: stop business disruption by preventing breaches. Through our award-winning Managed Detection and Response (MDR) services, we provide 24x7x365 monitoring, investigation, and response. By integrating proactive security intelligence with human-driven expertise, we empower organizations to detect and mitigate threats while addressing critical vulnerabilities— ensuring a stronger, more secure future.
Our Goal
To set the industry standard in MDR by delivering the greatest risk reduction of a breach. We provide complete signal coverage across IT and OT environments, eliminating blind spots, enhancing visibility, and ensuring operational resilience. With contractual SLAs, flexible deployment options, and a human-centric approach, Critical Start helps organizations minimize breaches, reduce risk, and achieve meaningful security outcomes.