Services and Solutions for Microsoft Security

Derive value from your Microsoft Security controls with the expertise and methodology that enables you to bring your vision to life.

Put your security controls to work the right way

Act on the right knowledge

Drive actionable insights from your Microsoft Security solutions with expert guidance and support.

Control the uncontrollable

Integrated services give you unmatched visibility to anticipate the risks associated with today’s hyper-complex security and respond faster.

Protect it all

End-to-end services and solutions shield your hybrid, multi-cloud organization to effectively stop business disruptions.

Featured solutions for Microsoft Security

Simplified and effective security solutions to reduce complexity and stop business disruption

Maximize E5 licensing

Operationalize Microsoft 365 Defender for full-value and threat detection and response outcomes.

Achieve full Sentinel operating potential

Accelerate your return on investment (ROI) in the pursuit of powerful security.

Get threat detection beyond the endpoint

Strengthen your SIEM and XDR defenses to protect against the threats of today and tomorrow.

Protect against user account attacks

Disrupt user account attacks across your domain including endpoint, email user credentials and cloud.

Get the MDR for Microsoft Security Infographic

Why Critical Start?

Security and risk management are critical to the integrity of your brand. That’s why you’ve invested in leading platforms like Microsoft Defender XDR, Microsoft Sentinel, and Microsoft Defender for Endpoint. It’s entirely another thing, to operate, optimize, and maintain those products – especially when the average enterprise security environment includes more than 76 different security tools1, each generating hundreds of alerts that take up hours of a security analyst’s time.

To derive real value from your security investments, a company needs the expertise and methodology to make sense of Microsoft’s cross-enterprise visibility threat detection and auto investigation capabilities to radically reduce alerts and actively respond to threats. That’s where Critical Start is driving the most impact.

Learn How To Extend Microsoft Security Performance
Dec 2024 Version

Microsoft Defender for Endpoint User

 I have peace of mind knowing that these alerts are examined and escalated as needed, and that visibility is something I can take back to management as we determine how to allocate our resources in the future. Working with Critical Start puts us in a great position to keep our focus always on what’s next.”

Sr Director, Security, Global Talent Leader

What you’ll get with Critical Start

Access to the right Microsoft Security expertise

  • As a Microsoft MXDR partner, we have deep and proven experience with Microsoft tools and use Microsoft Security Best Practices
  • Available accelerators and workshops to help you understand Microsoft Security and operationalize these tools for maximum protection
  • Across Critical Start, team members are certified in:
    • MS-500: Microsoft 365 Security Administration, SC200
    • AZ-500:  Microsoft Azure Security Technologies certifications

Anticipate risks and respond faster

  • Consulting workshops focused on helping you achieve broader security objectives with Microsoft Security controls
  • All-in Security approach applied in integrated managed detection and response services
  • Consolidated and improved visibility and control of your Microsoft environment all in one portal
  • Coverage of every alert and incident with 10-minute notification for Critical alerts and 60-minute or less Time to Detection (TTD) and Median Time to Resolution (MTTR) SLAs

Defeat alert fatigue, monitor every activity with MDR

  • 24x7x365 human-led monitoring, rapid investigation, continuous threat hunting and response across SIEM, XDR, endpoint, identity, email and cloud
  • We take a different approach than most managed detection and response (MDR) providers by resolving every alert and only forwarding those that truly warrant additional investigation
  • MOBILESOC® iOS/Android app allows you to fully triage and contain alerts from anywhere – with unrivaled visibility and control

Learn how Microsoft customers strengthened their security controls with Critical Start

Protecting the business with Critical Start MDR and Microsoft

The Security Director for this global leadership advisory and search firm shared a story of how the Critical Start method protected his organization from a potentially serious breach.
MISA