Managed Detection and 
Response (MDR) Services

Our MDR identifies and helps mitigate unmonitored infrastructure to provide the highest quality service.

Traditional MDR can’t confirm every asset is being monitored.

Proactive security intelligence ensures the SOC receives all expected data and telemetry to perform detection and response. It minimizes threat exposure and optimizes security operations, giving decision-makers from SecOps to CISOs visibility and validation that:

  • ✔ Unmonitored assets are identified.
  • ✔ Threat signals align with asset inventories and are received.
  • ✔ Log sources are ingested.
Security Image

What makes Critical Start MDR different?

It’s MDR that starts before the first threat signal is received.

Critical Start uses its transparent service delivery platform and MOBILESOC® application to integrate proactive security intelligence — such as comprehensive asset inventories, Endpoint Detection and Response (EDR), and Security Information and Event Management (SIEM) coverage gaps, asset criticality, and MITRE ATT&CK® Mitigations — with traditional, reactive threat detection and response for enhanced visibility that delivers the greatest risk reduction of a breach and minimizes business disruption.

Diagram illustrating Critical Start's complete signal coverage for MDR

Complete Signal Coverage

Identify hidden and unmanaged assets, endpoint coverage gaps, and log ingestion failures to assure your SOC is receiving all signals.

Flexible Deployment

Flexible Deployment

Complete threat protection across IT/OT with tailored response strategies.

Human Expertise

Human Expertise

Human-driven MDR for contextual and nuanced analysis.

We reduce risk and 
maximize security 
investments - without 
adding complexity or 
new tools.

We help organizations stay secure by eliminating blind spots to prevent breaches and avoid business disruption. Let us help you mitigate the risks of slow threat response and extended downtime by mobilizing and enhancing your organization’s unique IT and OT security needs with comprehensive threat protection backed by human-driven service and expertise.

Use Cases and Deployment Options

At Critical Start, we help organizations stay secure by eliminating blind spots to prevent breaches and avoid business disruption. Let us help you mitigate the risks of slow threat response and extended downtime by mobilizing and enhancing your organization’s unique Information Technology (IT) and Operational Technology (OT) security needs with comprehensive threat protection backed by human-driven service and expertise.
Our MDR services provide security coverage for a wide range of threat types with direct APIs and over 100+ log source integrations across your security ecosystem, providing complete visibility into email, identity, cloud, network, and endpoint environments. Common deployment scenarios include:

Threat Detection Image

Microsoft

Maximize your security investment with Threat Detection Investigation and Response (TDIR) coverage for the Microsoft Security suite.

Read More 

Security Posture Image

Managed XDR

Increase your security posture with threat-centric visibility beyond the endpoint without the hassle of purchasing, owning, or managing a SIEM platform.

Read More 

Log Management Image

Security Services for SIEM

Go beyond log management and compliance to maximize the threat detection value of your SIEM investment and proactively manage risk.

Read More 

Analyst Recognition

IDC

IDC

Critical Start recognized as a Major Player in the IDC MarketScape: Worldwide Emerging Managed Detection and Response Services 2024.

Download the Report 

Gatner

Gartner

Critical Start is proud to be recognized in the Gartner 2024 Market Guide for Managed Detection and Response Services.

Download the Report 

Shrink Attacker Dwell Time and Simplify Workflows with MDR On-the-Go.

With our iOS and Android MOBILESOC® app, we go beyond ticketing and instant notifications, giving you the ability to action incidents immediately, including host isolation, disabling user accounts, email removal, and more.

Explore MOBILESOC®

MobileSOC<sup>®</sup>

Minimize the impact of cyberattacks with our Cyber Incident Response Team.

See how Critical Start can transform your security operations with our comprehensive suite of solutions.

Request a Demo 

Request a Demo Cyber Incident

Resources

MDR DataSheet

MDR Datasheet

Mitigate breaches and stop business disruption with the confidence your MDR is receiving all threat alerts.

Read More 

MDR Buyers

MDR Buyer’s Guide

Learn how to choose the right MDR provider to help you achieve greater risk reduction, improve security posture, and enhance security operations.

Read More 

Webinar

Webinar

Confronting the Invisible: Tactics to Mitigate Security Gaps in Modern Threat Response.

Read More