Customer Stories

Protecting the Business with Critical Start MDR & Microsoft

Real-World Results: MDR in Action

The Security Director for this global leadership advisory and search firm shared a story of how the Critical Start method protected his organization from a potentially serious breach. “We had an endpoint that became infected from a USB drive,” he explained. “It was setting off 40 or 50 alarms at one point. The Critical Start SOC started notifying my team according to the predefined escalation chain. I called the person that had unintentionally infected the device and instructed them to get the device off the network. The SOC team performed an analysis and determined that we were able to stop the infection before it could propagate anywhere else, so that early detection stopped an issue that could have become much, much worse.”

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