MDR Services for Microsoft Defender for Endpoint

CRITICALSTART Managed Detection and Response Services for Microsoft Defender for Endpoint

Critical Start's MDR service for Microsoft Defender for Endpoint goes beyond monitoring alerts to helping customers see attacks across hybrid device types and operating systems. Our security analysts and your own team can investigate the context of alerts and remediate the true positives. Because no one has time to waste. 

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Key Benefits of Our MDR Service

  • Extend your team

    Extend your team with threat detection and response expertise. 

  • Leverage complete visibility and just-in-time information. 

  • Consolidate automation containment and recovery playbooks. 

  • Accelerate value from Microsoft Defender for Endpoint. 

  • Triage and contain alerts from anywhere with MOBILESOC. 

MDR for Microsoft Defender for Endpoint

DATA SHEET

Visible threat detection and response for the modern enterprise that’s more than good, it’s better.

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Simply better visible threat detection and response 

  • Resolve all alerts

    Trust oriented approach leverages the power of the Zero Trust Analytics Platform™ (ZTAP™) and Trusted Behavior Registry™ (TBR) to address all alerts, resolving more than 99% and escalating only those that require your attention - 0.1%

  • Automated security & control

    Leveraging Microsoft-automated alerts and actionable incidents, decide what to prioritize next on your Microsoft Roadmap and leave the research, false positives, and containment of infected devices to us.

  • Integration, the better way

    Our MDR services for Microsoft Defender for Endpoint leverage:  

    • Cross-operating system (Windows, Mac, Linux) Indicators of Compromise (IOC)  
    • Azure Active Directory as an identity provider, single sign-on, and user provisioning management 
    • Microsoft automated alerts and actionable incidents  
    • Cross-signal context in device timeline investigations
    • Ability to pivot directly to the device timeline from any generated IOC 
  • Goodbye portal fatigue

    Comprehensive integration accelerates investigation and response with access to Microsoft Defender for Endpoint or Microsoft 365 Defender. Get Entities, Secure Score, Sign-In Details and related alerts - all in one portal. For each type of data source, such as email, identity and endpoint, we have built queries within this single portal so you can fetch other information for additional context.

  • Next-level expertise

    • Security analysts have MS-500: Microsoft 365 Security Administration, SC200 and AZ-500:  Microsoft Azure Security Technologies certifications 
    • Microsoft Security Best Practices are used to deploy Microsoft Defender for Endpoint to optimize Microsoft content for both Scheduled Query Rules and Indicators of Compromise (IOCs) 
    • We deliver 24x7x365 end-to-end monitoring, investigation, and response by highly skilled analysts 
  • IOC Management? Hello optimized rules.

    A key feature of the MDR service for Microsoft Defender for Endpoint is IOC management. Microsoft is the fastest-moving security company today. IOCs are published and updated hourly across different locations. Leveraging the CRITICALSTARTThreat Navigator, we manage, maintain, and curate MDE out-of-box detections and IOCs.  Detection content is also mapped to the industry leading, MITRE ATT&CK® framework. 

  • How we do it

    We take every alert from Microsoft Defender for Endpoint into ZTAP and match it against known good patterns in the TBR. If there is a match, the alert is automatically resolved and incorporated into the TBR. If notour SOC investigates and proactively responds to stop the attack on your behalfcollaborating with you to remediate in minutes. 

  • Never miss a threat. Or your desk.

    Take threat detection and response on-the-go with our MOBILESOC® application. An industry-leading first, MOBILESOC puts the power of our ZTAP platform in your hands, allowing you to contain breaches right from your phone.  Our iOS and Android app features 100% transparency, with full alert detail and a timeline of all actions taken. 

  • Detect and Disrupt User Account Attacks Beyond the Endpoint

    NEW FEATURE

    Harness more value from your Microsoft investment through enhanced MDR capabilities that detect and disrupt user attacks, and a full set of response actions across multiple user account attack vectors.

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  • Protecting Against Multi-Vector Cyber Attacks with MDR and Microsoft 365 Defender

    Webinar

    Hear from Microsoft and CRITICALSTART in this webinar as we discuss how Microsoft 365 Defender prevents threats from accessing your entire enterprise, with MDR to enhance protection and improve your team’s productivity.

    Watch Now

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  • Choosing a Managed Detection and Response Partner

    Data Sheet

    Do your security analysts spend too much time manually triaging alerts? Do you lack confidence in the tools you have in place to investigate endpoints? Your organization may greatly benefit from working with CRITICALSTART.

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Meet a SOC Analyst

Senior SOC Analyst Davis Kouk explains how CRITICALSTART's SOC delivers Managed Detection and Response services for Microsoft Defender for Endpoint, including the ability to isolate hosts and add value with additional alerts that don't come built into Defender for Endpoint.

Need MDR for other Microsoft security tools?
CRITICALSTART provides unified managed detection and response services for Microsoft 365 Defender, Microsoft Defender for Endpoint, and Microsoft Sentinel

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