Gartner® Peer Insights™ Reviews for Critical Start

Managed Detection and Response Services Ratings on Gartner® Peer Insights™

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Critical Start MDR: Complete Signal Coverage for Greater Risk Reduction - Trusted by Industry Leaders on Gartner® Peer Insights™

Critical Start's MDR delivers human-driven, AI-assisted threat detection and response across IT and OT environments, enriched by complete signal coverage. From day one, we provide unmatched visibility by identifying hidden assets, addressing endpoint and vulnerability scanning coverage gaps, and resolving unmonitored infrastructure. Our expert SOC team ensures 24x7x365 investigation and true response mitigation, backed by contractual SLAs.

Don’t just take our word for it—read the Gartner® Peer Insights™ reviews below to learn why organizations trust Critical Start MDR to deliver greater risk reduction and enhanced security posture.

See What Customers Are Saying About Critical Start on Gartner® Peer Insights™

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Fantastic Partner Exceeds Previous Service Provider Expectations

They have been a fantastic partner and much better than previous MSP types service offerings.”1

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Early Adopter Woes Have All Been Corrected. 5 Star Service Going Into 4th Year Of Service!

"While I experienced implementation pains as with all products. This is the only vendor that recognized those and brought them to my attention with resolution. This company stands by their creed and truly sets the example of how business should be done."1

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High Value, High Integrity Continuous Data Protection...

"Critical Start's MDR service provides multi-dimensional protective security layers over all our compute endpoints, whether they are corporate servers, staff workstations, or production virtual machines underlying our cloud SaaS products. Even in today's high threat environment we sleep better at night secure in the knowledge we have dedicated overwatch 24/7/365."1

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A Great Company To Work With

"Very knowledgeable and attentive staff make implementation and management super easy."1

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Explore Critical Start’s Ratings and Reviews on Gartner® Peer Insights™

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Take it from our clients

Brian Lee

Global Director of Cybersecurity at Oil States International

We didn’t have the funds or capacity to build our own SOC. The majority of the cost is human capital, and I’m not in the staffing business. Critical Start took that burden off my shoulders.

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1 Critical Start Managed Detection and Response Services Reviews, Gartner Peer Insights, https://www.gartner.com/reviews/market/managed-detection-and-response-services/vendor/critical-start/product/critical-start-managed-detection-and-response-services

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