Evolved to measurably reduce cyber risk, prevent breaches, and stop business disruption
(Yes, you’re getting something that doesn’t suck)
We provide 24x7x365 alert monitoring and a human-led Risk & Security Operations Center (RSOC) alongside award-winning MDR services to help you improve your security posture and your SOC’s productivity. Mitigate the risk of unknown threats with a guaranteed 10-minute notification for Critical alerts and a 60-minute or less Median Time to Resolution (MTTR) for ALL alerts, regardless of priority.
How we’re different
A holistic approach to risk reduction
Critical Start makes MDR different by taking a risk-based approach to ensure optimal threat identification and containment. Going beyond threat detection and response, our MDR services now also provide additional capabilities aligned to proactive security. We bolster your organization’s cybersecurity posture and validate the defenses to mitigate breaches and minimize business disruption.
How we do it
Reduce the risk of unnoticed, unmanaged, or unprotected assets
We help you find gaps before attackers do. As part of our MDR service, Critical Start helps you identify endpoint coverage gaps and unmapped assets to provide you with essential insights into the most critical risks.
Reduce risk of neglected low-priority alerts escalating into serious issues
Our purpose-built Trusted Behavior Registry® (TBR®) auto-resolves false positive alerts, enabling your security team to detect and respond to ALL alerts regardless of priority. Leveraging our Cyber Operations Risk & Response™ platform, we integrate with multiple security tools, including endpoint, SIEM, and XDR, to further reduce the risk of multi-vector threats.
Mitigate the risk of extended downtime and slow response to active and critical threats
We help you mobilize and enhance your security capabilities for accelerated threat detection, response, and simplified operations—tailored to your organization’s unique needs. Our team provides experience and expertise you can rely on to protect your organization.
Direct collaboration with U.S.-based risk and security operations analysts 24x7x365 for rapid response minimizes the risk of delayed threat response
Automatic, facilitated, and managed remediation options to mitigate the risk of delayed threat remediation
MITRE ATT&CK® Mitigation Recommendations to mitigate the risk of ineffective threat response strategies
Real-time actionable view of attacks lowers the impact of active threats
Contractual 60-minute or less Median Time to Resolution (MTTR) Service Level Agreement (SLA) mitigates the risk of extended downtime
Incident containment from your phone via MOBILESOC® (e.g., host isolation, disabling user account, email removal) reduces the risk of a threat spreading throughout the system
Minimize the impact of cyberattacks
When you experience a breach, our Cyber Incident Response Team (CIRT) takes action immediately to minimize the impact on your business. We also proactively work with you to understand your preparedness with Incident Response (IR) readiness services, including full security incident and compromise, scoping, triage, investigation, containment, eradication, remediation, and recovery to help you build a robust incident response plan.
Through this iOS and Android app, we go beyond ticketing and instant notifications, giving you the ability to action incidents immediately.