Testimonials

Securing Success, One Customer at a Time

At Critical Start, we’re elevating Managed Detection and Response (MDR) with proactive security intelligence, human-driven 24x7x365 security operations, and a transparent service delivery platform. Our combined approach reduces the risk of breaches by ensuring threats don’t slip through the cracks. But don’t just take our word for it — hear directly from the security leaders and teams that rely on our complete signal coverage and flexible, human-driven approach to protect their businesses.

What Our Customers Are Saying

Critical Start is a breath of fresh air, doing what MDR what should have done all along. They curate the list of events across the entire environment, cut through the noise, and provide actionable information

The biggest strength is how interactive and dedicated the Critical Start team is. They have built significant trust with me… Their expertise has allowed us to improve our security posture substantially.

I could not staff a 24×7 SOC, but even if we could, we couldn’t touch the level of service provided by Critical Start.

Our Customer Stories

Customer Story

Leading Food Service Distributor Realized Maximum Value from Security Program with Tailored MDR from Critical Start

Learn how one of the largest food service distributors transformed their security operations with Critical Start MDR, gaining 24x7x365 coverage, eliminating alert fatigue, and maximizing ROI from the…
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Customer Story

H.I.G. Capital Achieves Efficient Alert Triage and a Stronger Security Posture with CRITICALSTART® MDR and Managed SIEM

Explore how H.I.G. Capital overcame the challenge of overwhelming false positives and inefficient alert management with Critical Start’s Managed Detection and Response services. By enhancing their se…
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Customer Story

CRITICALSTART® MDR Frees Up Team Resources, Improves Security Outcomes for Oil States International

Discover how Oil States International improved their security posture, reduced operational costs, and consolidated security tools by partnering with Critical Start for 24x7x365 MDR coverage, enabling…
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