Resource Type: Video

Feb 2024 MDR Video

Critical Start MDR: Welcome To Your New World

Written by Jen Bonacci on .

Premier Defense With Critical Start MDR

Video Transcript:

It’s time for a world where no security threat goes undetected. A world where all threats are responded to and mitigated quickly before an attacker can cause damage. 

A world where security leaders aren’t always wondering if their Endpoint Security and SIEM tools are providing full coverage, leaving them waiting to see where the next breach will pop up. Where threat actors don’t have the advantage of hunting, discovering, and exploiting MDR blind spots caused by security tooling coverage gaps.

With the expert analysts at Critical Start and the power of our Cyber Operations Risk & Response™ (CORR) platform, this world becomes a reality.

In this world, security leaders have increased confidence in their cyber defense, knowing that Critical Start verifies the SOC is receiving all the expected threat signals from across the IT estate to strengthen threat monitoring, speed response, and reduce risk exposure.

We help prioritize preventative measures to avoid successful attacks with additional capabilities to help leaders like you get a better understanding of your overall security risk exposure and give you actionable insights to fix what you prioritize.

It’s a place where you can reduce dwell time from anywhere, at any time, with our mobile app, where MITRE ATT&CK® Mitigations Recommendations are provided based on threats in your environment to stop repeated attack vectors, where responses are contractually obligated, with a 10-minute notification for Critical alerts and a 60-minute or less Median Time to Resolution (MTTR) for all alerts, regardless of priority.

Welcome to your new world.

Critical Start. Don’t Fear Risk. Manage It.

Critical Start’s MOBILESOC® App

Written by Akshay Morkhade on .

Video Transcript:

Security breaches happen at the worst time, and any delay in response increases your risk. 

Critical Start Managed Detection and Response services, or MDR, go beyond alert monitoring & escalation –  to deliver the quickest resolution possible. 

Our MobileSOC lets you triage and contain alerts in minutes to protect your most valuable asset, your data by enabling you to take immediate action using real-time information delivered by our platform and security experts. 

MobileSOC users see everything. 

From the same data that our analysts see to shrink dwell time and stop an attack in process before it becomes a breach, to the quick confinement of infected devices to keep your environment safe .

MobileSOC allows for direct communication in-app so you can address alerts with ease.  

MobileSOC uses risk and operational metrics to help you manage your security operations while on the go. 

Track team performance, optimize resources and processes, evaluate detection coverage mapped to the MITRE ATT&CK® Framework, quickly assess critical systems, make well-informed decisions, and confidently articulate the value of your MDR service by aligning business outcomes to security spend. 

With the Critical Start MobileSOC app, you can:  

  • Speed up the time it takes you to respond to threats 
  • Reduce risk exposure while on the move to limit attacker dwell time   
  • Optimize productivity 
  • Communicate and collaborate securely 
  • See everything for a quicker response and gain peace of mind knowing that you can protect your security environment regardless of your location or time of day. 

CISOs: Communicating Risk to Board Members

Written by Akshay Morkhade on .

Cybersecurity doesn’t have to be a roadblock to effectiveness. CRITICALSTART’s SVP of Managed Security, Jordan Mauriello, and Michael Balboni, former advisor to Homeland Security share insights on empowering cyber networks by employing successful strategies.

Full Transcript:

JM: Hey guys, Jordan Mauriello with CRITICALSTART here, Senior Vice President of Managed Services. Today I have with me Michael Balboni, President of Redland Strategies, former Senator, Assemblyman, advisor to Homeland Security. Honored to have him here with us today. We’ve been doing some awesome discussions about things that we’re doing at CRITICALSTART and working with Redland Strategies.

JM: Today we wanted to take an opportunity just to talk to Michael about some general cybersecurity issues. He’s a major influencer in our community. I know many of you already know who he is and has had a major impact even on some of the legislature that we’ve seen around our industry too as well. We want to take the time to get some thoughts from him on some of the direction the industry’s going impact that some of the changes we see in cyber in general are having on national defense, the role of Senate and Congress, and where that’s going from a legislature perspective.

JM: We’re going to open up and have a nice, fun conversation here about some of these issues. Thank you so much for being with us, Michael.

MB: Thanks for having me Jordan, and thanks for your service to the country in the military.

JM: Thank you very much, sir. I appreciate your support.

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JM: When you’re looking at a CISO and he’s attempting to communicate to the board about risk, what are some of the things that you would tell a CISO about how does the board look at cyber and risk for the business that can help them more effectively communicate the risk they might see?

MB: Obviously there is a wide variety of information, education experience as it relates to cyber issues and some board members who could be a Chief Information Security Officer on their own and they’re a huge asset to the board. That typically is not one of the criteria that boards use for attracting trustees or board of directors. That’s not one of the things I look for. It’s an added value, great but that’s not really part of the typical board of directors profile. Therefore you have people who sit there and say, “Okay, we have to do security. I look at security as one bucket.”

MB: Whether it’s the physical security of buildings, it’s physical security of the servers, it’s physical security of the data we have, and what they sometimes don’t focus on is that data is the new oil.

MB: We are a data-driven society.

JM: Absolutely.

MB: How we use data, how we protect data, how we explain data to the people that we serve or whether it’s our shareholders, our customers, the folks that we work for as a board of directors, it’s very difficult to articulate that many times. We need to have awareness and we need to let people know that cybersecurity doesn’t have to be a roadblock to effectiveness. It doesn’t have to be a drag on your business model. It doesn’t have to be something that’s just a cost driver. We can actually make the system such that we can empower the networks by doing the right, the smart, and the timely changes to the cyber network employing good strategies.