SOC signal assurance you can rely on

Complete Signal Coverage for Confident Threat Detection

Your MDR is only as effective as the signals it receives. Critical Start delivers full coverage across your technology landscape, elevating MDR standards with: 

  • 100+ log sources across IT & Operational Technology (OT) systems 
  • Active SIEM log health checks and coverage gap identification 
  • Signal validation for identity, email, and cloud threats 

Don’t Let Blind Spots Become Opportunities for Adversaries

Most MDR providers fall short of expectations, leaving critical security gaps. Effective MDR relies on three essential elements that many providers miss:

  1. Understanding your environment 

  2. Comprehensive signal collection 

  3. SOC effectiveness

Weaknesses in any of these areas increase risk. 

Visibility Challenges

Incomplete Asset Visibility

Unidentified assets across IT and OT environments create easy targets for attackers.



Visibility Challenges

Dynamic Technology Landscape

Shadow IT (e.g., unmanaged devices or software) and new devices hide among multiple security tools, creating visibility gaps. 

Coverage Challenges (Signal Collection)

Security Coverage Gaps

Missing agents and overlooked log sources across diverse technologies weaken your defenses. 

Coverage Challenges (Signal Collection)

Integration Complexity

Siloed security tools and fragmented data prevent complete threat detection. 

Signal Quality Challenges

Validation Gaps and Failed Signal Collection

Failed endpoint and vulnerability scanning agents, missed SIEM log sources, and telemetry ingestion failures create issues create critical gaps in threat detection. 

Signal Quality Challenges

Missing Correlations

Security data remains fragmented without integrated tools, limiting the ability to connect related events. This weakens threat analysis and increases the risk of missed threats.

Achieving Full Coverage Across Your Entire Security Ecosystem

We’re redefining MDR quality through a comprehensive approach at every stage of the security journey to deliver:

Stage 1

Asset Visibility (Know what you have and what matters most)

  • Unified inventory across your environment
  • Asset criticality ratings for prioritized protection
  • Clear view of your entire technology landscape  
Stage 2

Signal Coverage (Collect every signal from every critical source)

  • Complete signal collection from all critical sources
  • Integrated security tools for seamless threat visibility 

Stage 3

SOC Signal Assurance (Trust your threat detection completely)

  • Verified signal quality  
  • Validated data collection processes 
  • Trusted threat detection 

Headline

Enhance the accuracy of threat detection, improve response times, and optimize security resources with a fortified security posture that lets you confidently detect and address threats before they impact business operations. 

Foundation — Asset Visibility and Prioritization
Unified Asset Inventory

Consolidate asset data into a single view to eliminate blind spots across your organization.

Foundation — Asset Visibility and Prioritization
Asset Criticality Ratings
Prioritize assets by business impact to ensure critical systems receive top-level monitoring and fast response.
Signal Collection – Complete Coverage
Signal Validation

Monitor endpoint agents, SIEM log sources, and vulnerability scanners continuously for uninterrupted signal collection.

Signal Collection – Complete Coverage
Integrated Signal Collection

Normalize security data across sources for consistent quality and comprehensive threat visibility.

Critical Start MDR for Your Security Stack

Critical Start MDR goes beyond Endpoint Detection and Response (EDR) and Endpoint Protection Platforms (EPP) to deliver complete signal coverage through specialized solutions, complementing your current security investments.

MDR for Operational Technology

Comprehensive detection, monitoring, and response for your IT and OT networks, unifying security across all systems.

MDR for Microsoft Security Suite

Operationalize your E5 investment with our MDR services for Microsoft Defender XDR, Defender for Servers, or Sentinel. Maximize the value and coverage from all your Microsoft security tools (including Defender for Endpoint) with threat detection, investigation, and response conducted by a team of Microsoft experts,

Managed XDR

Stay ahead of threats beyond the endpoint and focus on your core business while a team of experts handles the complex tasks of managing your Extended Detection and Response (XDR) log sources and data. 

Security Services for SIEM

Optimize your SIEM investment with comprehensive threat detection and response, plus managed SIEM services that maximize the performance and coverage of your SIEM. 

Complete Coverage in Action:

Oil States International

Challenge: Oil States International, with 2,700 employees, needed comprehensive security coverage but lacked the resources for full monitoring.

My biggest concern was getting the support we needed. Critical Start’s expertise helped me feel confident in our coverage. They’ve given my team the runway to properly manage our security tools while ensuring nothing gets missed.

Global Director of Cybersecurity Brian Lee

Critical Start enabled complete signal coverage by:

Solution
  • Unifying asset visibility across all environments
  • Validating complete signal collection
  • Ensuring thorough threat detection
  • Providing trusted SOC signal assurance
Results
  • Enhanced security with comprehensive threat response
  • Improved SOC efficiency through validated signals
  • Increased visibility and security ROI
  • Full protection across their environment
Trans Alps Adventure